Shipping: Orders will usually be shipped within 2 business days however fulfillment lead times may take up to 10 business days at this time. we process and ship out orders Monday through Saturday, excluding holidays because we choose to support the USPS, and thus are only able to ship on days that they are open. Once your order has shipped, you will receive a shipping confirmation email with your tracking information inside. it may take 48 - 72 hours for your tracking information to update on the carrier's tracking website. Most packages arrive 3 - 10 days from the ship date.

returns: we're dedicated to your satisfaction and a transparent experience. If you're not completely happy with your fond. products, please reach out to us at hello@fond-fragrance.com within 30 days from the receipt of your order, and we'll be here to assist you. we can replace your product if contacted within those 30 days. To ensure the sustainability of our small business and to make the process as convenient as possible for you, we request that you return the item(s) to us in the original packaging. It's important to note that if you process a return outside of the 30 days, your refund may be subject to exclusion.